Terms of Service

Welcome to The Rock Shop Bangladesh. These Terms of Service (“Terms”) govern your access to and use of our website (rockshopbd.com), as well as any purchases, interactions, or services you receive through the site (collectively, the “Services”).

By accessing or using our website, or by purchasing from us, you are agreeing to comply with and be bound by these Terms. Please read them carefully. If you do not agree with any part of the Terms, you may not access the site or use our Services.

We reserve the right to update or change these Terms at any time. When we do, we’ll revise the “Effective Date” above and post the updated Terms here. Continued use of the site following any changes indicates your acceptance of those updates.

1. Website Use and Store Terms

By using our site, you confirm that you are at least the age of majority in your region, or you have the consent of a parent or legal guardian to use our Services.

You agree not to use our Services for any unlawful or unauthorized purpose. Any violation of applicable laws or these Terms may result in the termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that any content you submit (excluding payment details) may be transferred unencrypted across networks. Payment data is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our Services without our prior written consent.

3. Accuracy of Information

We do our best to ensure all information on our website is accurate and up to date. However, we are not responsible for any errors or omissions and do not guarantee the completeness or reliability of the content.

We may update information on the site at any time, but we are not obligated to do so. You agree it is your responsibility to monitor changes to our website.

4. Changes to Products and Services

We may change our product offerings, Services, or pricing at any time without notice. We are not liable to you or any third party for any changes, suspensions, or discontinuations of the Services.

5. Products and Services Availability

Some products may be exclusively available online and in limited quantities. All purchases are subject to our Refund Policy. We reserve the right to limit quantities or refuse sales to individuals, regions, or jurisdictions.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s screen will reflect them perfectly.

6. Billing and Account Information

We reserve the right to cancel or limit any order at our discretion. In such cases, we may attempt to contact you using the information provided at checkout.

You agree to provide complete and accurate account and purchase information and to update it as needed for successful transactions and communication.

7. Third-Party Tools and Services

We may provide access to tools or services from third parties. These are offered “as is” without warranties or control by us. Use of these tools is at your own risk and discretion.

Future features or services added to the website will also be subject to these Terms.

8. External Links

Our website may include links to third-party sites. We are not responsible for the content, accuracy, or policies of those sites. Please review their terms before engaging in any transaction with them.

9. User Submissions and Feedback

If you send us feedback, suggestions, or other submissions, you agree that we may use them without restriction or obligation. We are not required to maintain confidentiality, offer compensation, or respond.

You are responsible for ensuring that any content you submit does not violate the rights of others or any laws. We may remove content that violates these Terms.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

11. Errors and Omissions

Occasionally, our site may contain errors in descriptions, pricing, or availability. We reserve the right to correct such errors and to cancel or update orders as needed, without prior notice.

12. Prohibited Uses

You may not use our site or Services to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, defame, or discriminate
  • Submit false or misleading information
  • Transmit viruses or malicious code
  • Interfere with security features or operations

Violation of any of these terms may result in immediate termination of access to our Services.

13. Disclaimer of Warranties

We do not guarantee that the Services will be uninterrupted, timely, or error-free. The Services and products are provided “as is” without warranties of any kind.

We are not liable for any loss or damage resulting from the use of our Services or products, including but not limited to lost profits, data loss, or any indirect damages.

14. Limitation of Liability

To the fullest extent permitted by law, The Rock Shop Bangladesh shall not be held liable for any damages arising from your use of the site or Services.

15. Indemnification

You agree to defend, indemnify, and hold The Rock Shop Bangladesh and its affiliates harmless from any claims, damages, or expenses arising from your use of the Services or your violation of these Terms.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will still apply in full force.

17. Termination

These Terms remain in effect unless terminated by either you or us. You may end your use of the Services at any time. We may terminate or suspend access at our discretion for violations of these Terms.

18. Entire Agreement

These Terms, together with our Privacy Policy and any posted policies, make up the entire agreement between you and us. They override any prior agreements or communications.

19. Governing Law

These Terms of Service are governed by the laws of Bangladesh.

20. Contact Us

If you have any questions about these Terms, please reach out to us at: info@rockshopbd.com